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Winston Salem Times

Friday, November 15, 2024

PIEDMONT FEDERAL SAVING BANK: Coronavirus (COVID-19) Update as of May 15

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Piedmont Federal Savings Bank issued the following announcement on May 15.

Piedmont Federal Savings Bank continues to monitor developments related to Coronavirus (COVID-19) in coordination with local, state and federal agencies and we want to keep you informed. The health and safety of our customers and teammates is our top priority. We are committed to providing you with uninterrupted access to financial services and your money. 

In anticipation of opening our branch lobbies, we will provide more information in the coming days regarding limited lobby hours as well as other requirements for in-person service. Please check back often for updates. During this time, we encourage you to continue using the drive thru option as the primary avenue for your banking needs. 

We understand that convenience, safety and access are extremely important during this time. We have implemented several processes to promote ease of banking with Piedmont Federal. Please call your local branch or 336-770-1000 to learn more. 

The Coronavirus Aid and Economic Security Act (CARES) was signed into law on Friday, March 27, 2020 and provides relief for individuals and businesses. Provisions include expanded unemployment insurance, money allocated for the paycheck protection program, which helps small businesses make payroll and cover other expenses, as well as taxpayer recovery rebates. Click here for more information on CARES

Please be advised that the federal income tax filing deadline for 2019 has been extended to July 15, 2020. This only applies to filing returns and paying federal taxes. The deadline for Traditional, Roth, CESA and HSA contributions for 2019 has also been extended to July 15, 2020. 

Piedmont Federal remains open even during a shelter-in-place or stay home order. 

As a bank, Piedmont Federal is considered a critical industry and remains open to serve customers. Thank you for your patience as wait times at our drive-thrus have increased due to greater volume and several teammates being assigned to other locations to assist customers. 

Piedmont Federal has a plan and is ready. 

Similar to other businesses in our community, we may experience situations that could cause various degrees of disruption to normal business. Piedmont Federal is a federally-insured financial institution, with a comprehensive Business Continuity Plan to ensure we are able to maintain operations, even during a crisis. We are carefully monitoring the evolving situation, with our team ready to respond as conditions change. Piedmont Federal is financially strong, well-capitalized and has the ability to withstand adverse economic circumstances. 

Frequently Asked Questions for PFSB Customers Impacted by Coronavirus (PDF) 

We remain open during normal business hours at this time. 

Piedmont Federal continues to follow all Centers for Disease Control and Prevention (CDC) guidelines to keep our workplace safe and sanitary. If it becomes necessary to change our hours of operation,  Piedmont Federal will notify customers using email, website updates, and door signage in all of our locations. Please visit our branches page on the website as this information will be frequently updated as circumstances evolve. 

Temporary Branch closings. 

In consideration of the health and safety of our customers and teammates, beginning Wednesday, March 18, 2020 Piedmont Federal Branch lobbies will be open by appointment only – except for our Downtown Branch which has been temporarily closed. We will be happy to assist you in the drive-thru. Additional services include Night Drop, Online and Mobile Banking. Please call your local branch or 336- 770-1000 to schedule an appointment and visit piedmontfederal.bank for updates. 

Stay vigilant and informed For more information on COVID-19, visit the Centers for Disease Control and Prevention (CDC) website. Be aware of potential scams attempting to exploit the uncertainty around COVID-19. Visit the FTC website to learn more. Visit this page often for updates, changes, or any service interruptions. Please also follow us on Facebook, Instagram and LinkedIn for updates. Most importantly, if you have questions or concerns, please contact your local branch or call us at 336-770-10

Original source can be found here.

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