For over two decades, the drinking water in Forsyth County has consistently met or exceeded the quality standards set by the Environmental Protection Agency (EPA). The latest 2024 Water Quality Report from Winston-Salem/Forsyth County Utilities reaffirms this track record. The report, which is accessible online at cityofws.org/wqr2024, details test results for water sourced from the Yadkin River and Salem Lake, treated at local plants.
The EPA mandates this annual report, with oversight from North Carolina’s Division of Water Resources. Alan Fowler, superintendent of water treatment for WSFC Utilities, emphasized their commitment to providing safe water. “Our facilities are staffed around-the-clock by state-certified operators who run more than 850 water quality tests every day. We closely monitor every step of the production process,” Fowler stated. He assured customers that the report reflects the quality and value of their water supply.
The report includes data on regulated and unregulated substances found in water, showing both allowed and ideal levels as well as actual detected levels. It also covers physical and mineral characteristics of the delivered water, source information, and additional EPA-recommended materials.
This year’s report highlights updates such as WaterSavvy smart meters, upgrades to Neilson Water Treatment Plant, and a service line inventory for a nationwide lead compliance program. Customers are encouraged to complete an online self-report for service line material verification if they received notices indicating unknown materials.
To access current and past reports, visit wsfcutilities.org under “Water Quality.” Reports can be translated into over 100 languages via a feature on City of Winston-Salem webpages. Printed copies are available at designated locations or upon request.
